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Service Support

  • Which material&surface treatment are generally applied in fasteners as bolts nuts and metal parts?
    Carbon steel, stainless steel, copper, aluminum are widely used on these parts. Some parts like in sport or medical industry, titanium is applied to meet special requirement. As for surface finish, it varies by the materials, for example Finish for carbon steel: Zinc Plate, Copper Plate, Dacromet etc. Finish for stainless steel: Mirror, Polish, Geomate, Black Oxide etc. Aluminum: Anodizing (Any color base on RAL available) Copper: Polish, Sn Plate etc.
  • How to choose good hardware suppliers in China?
    There’re numerous hardware suppliers in China. Generally, they separates in 3 area, that is Hebei Province, Zhejiang Province and Guangdong Province. Suppliers from Hebei mainly deal with standard parts, Suppliers in Zhejiang deal with both standard and nonstandard parts, and suppliers from Guangdong mainly deal with customized items. To make a conclusion, suppliers from Guangdong like Peak Fasten in ShenZhen provide most high quality parts in China. Zhejiang suppliers are not very patient with clients need special bolt or screws. Hebei has lower quality and poor service foundation. Bailian Hardware has an technique experience of over 15 years with professional staffs to provide every client point to point service. That’s why we are known and leading the customized fasteners&precision parts industry.
  • How to test plate quality and rust-resistance property of the galvanized parts?
    Generally, salt spray test is adopted to test the surface finish quality and anti-corrosion property of galvanized parts. It includes NSS Test, ASS Test, CASS Test etc.
  • How to cooperate or ask for help from Peak Fasten?
    A print or an estimate usage of the parts you need is enough for us to start a plan. It’s nice to have details like material, size, quantity/year plan for them if available.
  • How is our parts’ quality to be controlled?
    First of all, Peak Fasten has pass ISO9001-2008 quality system. And now we are planning to obtain TS16949 (one of the most strict quality system for automotive industry. In practical works, all details of the parts are strictly checked according to QC Engineering Date Sheet then Finished Item Report will be done to show the result.
  • How about the package and logistics.
    Generally, the finished fasteners or precision parts are packed poly bags then cartons and at last on pallets; To pack as client’s special requirement available. As for logistics, we have over 9 years exporting experience with a systematic logistic systems that ensure fast and cost-efficient.